Responsible Gaming
Gaming Should Be Entertainment
At Captain Cooks Casino, we believe that online gaming should be enjoyed as a form of entertainment only. Gaming is never a way to earn money or solve financial problems. Gambling involves risk, and you should only spend what you can afford to lose. Please approach gaming with a responsible mindset and set realistic expectations.
Age Verification
Captain Cooks Casino is only available to individuals who are 18 years of age or older, or the legal gambling age in your province of residence in Canada, whichever is higher. We take age verification seriously and reserve the right to request proof of age at any time. By accessing this site, you confirm that you meet the legal age requirement in your jurisdiction.
Warning Signs of Problem Gambling
If you experience any of the following signs, you may be developing a gambling problem. Please take action to protect yourself:
- Chasing losses by gambling with more money to recover what you've lost
- Hiding your gambling activities from family, friends, or loved ones
- Gambling with money intended for essential expenses (rent, utilities, food, medications)
- Spending more time or money gambling than you originally planned
- Feeling anxious, irritable, or restless when not gambling
- Neglecting work, school, family, or social responsibilities due to gambling
- Borrowing money to gamble or pay gambling debts
- Failed attempts to reduce or stop gambling
- Using gambling to escape problems or negative emotions
- Experiencing financial difficulties as a result of gambling
Self-Help Tools
Captain Cooks Casino provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit over a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount of losses you're willing to accept
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Account Closure: Request permanent closure of your account
We encourage you to use these tools proactively to maintain healthy gaming habits.
Support Organizations in Canada
If you or someone you know is struggling with problem gambling, help is available. Please contact one of these organizations:
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Provides resources, information, and support for problem gambling in Canada
United States
- National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-522-4700
Provides confidential support and referrals to treatment services
Additional International Resources
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Take Action Today
If you believe you have a problem with gambling, please reach out for help immediately. There is no shame in seeking support—many people have successfully overcome gambling problems with professional assistance. Contact the Responsible Gambling Council or the National Council on Problem Gambling today. Your well-being is our priority.
Remember: Gaming should be fun. If it stops being fun, it's time to seek help.